Outage in SalesLoft

Gmail Send Failures - API Rate Limit Error

Resolved Major

October 08, 2020 - Started over 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We have several reports of emails failing due to API rate limits when sending from gmail. Engineering is currently investigating the issue. Please to monitor our Status Page for additional updates.

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Latest Updates ( sorted recent to last )

MONITORING over 5 years ago - at 10/08/2020 02:49PM

Google has confirmed that they have resolved the Gmail API issue that was causing emails failures due to API rate limits when sending from Gmail in SalesLoft. We will continue to monitor this issue to ensure everything is working correctly. Please continue to monitor our Status Page for additional updates.

IDENTIFIED over 5 years ago - at 10/08/2020 02:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 5 years ago - at 10/08/2020 02:04PM

Google has acknowledged a potential issue with the Gmail API. Our engineering team will continue to work with Google to ensure this issue is fixed. Please monitor our Status Page for additional updates.

INVESTIGATING over 5 years ago - at 10/08/2020 01:39PM

We have several reports of emails failing due to API rate limits when sending from gmail. Engineering is currently investigating the issue. Please to monitor our Status Page for additional updates.

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