Outage in Salsify

Some customers cannot create new product records

Resolved Major
March 07, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some Salsify customers are experiencing an issue creating new product records. Our engineering team is actively investigating now. We will provide any update as soon as we know more.
Components affected
Salsify Application
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/07/2024 10:54PM

Our engineering identified the product record creation issue impacting a small subset of our customers and resolved it.

INVESTIGATING about 2 months ago - at 03/07/2024 10:14PM

Some Salsify customers are experiencing an issue creating new product records. Our engineering team is actively investigating now. We will provide any update as soon as we know more.

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