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We have confirmed the restart of the system on Saturday has now resolved the issue. All publications going forward should complete as expected.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Our engineering team discovered an issue with our Bazzarvoice connector service which caused publications to fail. We have implemented a fix and restarted our app service. All failed publishes are now processed, but we recommend customers to republish their products to ensure a successful publication and feedback return.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
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