Outage in Sapling.ai

Cluster update resulting in downtime

Resolved Major

October 19, 2023 - Started 7 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating the issue.

Components affected

Sapling.ai API Sapling.ai Backend Sapling.ai Website

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/20/2023 02:06AM

This incident has been resolved.

INVESTIGATING 7 months ago - at 10/20/2023 12:25AM

Issue has been resolved.

INVESTIGATING 7 months ago - at 10/19/2023 07:38PM

We are currently investigating the issue.

Latest Sapling.ai outages

Load balancer issues - 9 months ago

Sapling login errors - over 1 year ago

Degraded Suggest performance - over 1 year ago

High latency - almost 2 years ago

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