Outage in SendGrid

Intermittent Mail Send Delays Between 3pm - 3:15pm PST

Resolved Minor
February 28, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Starting around 3:21 PM PST on February 28th 2024, our engineers began investigating an issue with intermittent delays in mail send between 3pm-3:15pm PST. Users may experience intermittent delays when sending emails during this period of time. This does not impact new mail send requests after 3:15pm PST. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/29/2024 12:20AM

Our engineers have monitored the fix and confirmed the issue with mail send delays has been resolved. All services are now operating normally at this time.

MONITORING 2 months ago - at 02/28/2024 11:47PM

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 02/28/2024 11:36PM

Our engineers have identified the issue and are working toward a fix. Emails requests that were delayed between 3pm -3:15pm PST will still be delivered. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/28/2024 11:32PM

Starting around 3:21 PM PST on February 28th 2024, our engineers began investigating an issue with intermittent delays in mail send between 3pm-3:15pm PST. Users may experience intermittent delays when sending emails during this period of time. This does not impact new mail send requests after 3:15pm PST. We will provide another update in 1 hour or as soon as more information becomes available.

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