Is SendGrid Down?

SendGrid status is operational

IsDown is monitoring SendGrid's official status page in real time.

Stats for SendGrid official incidents in the last 30 days

Number of Incidents

6 outages

Since last incident

7 days

Users reports for SendGrid in the last 12 hours

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Monitor and keep track of SendGrid's current and past outages

Minor · 7 days ago · lasted 38 minutes

Marketing Web Pages Fail to Load

Starting around 11 AM PT on September 14th 2023, our engineers began investigating an issue in which certain web pages fail to load. This is due to a third party outage. Although the web console interface when logging into a SendGrid account is not impacted, some documentation pages external to this may result in a 503 error at this time. This does not impact mail send. We will provide an update in an hour or as soon as more information is available.

Minor · 7 days ago · lasted about 1 hour

Inbound Parse Posts Delayed

Starting around 1:00 PM PT on 09/13/23, our engineers began investigating an issue with posts made from our Inbound parse Webhook. Users may experience a delay in posts from our Inbound Parse webhooks. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Minor · 14 days ago · lasted about 1 hour

KKE customer's unable to load the Marketing Campaign legacy Sender's page section

Starting around 16:30 Wednesday, Pacific Time (PT) on 06-09-2023, our engineers began investigating an issue with Sender’s feature on the Legacy Marketing Campaign. Customer may experience an issue in accessing the page. We will provide another update in one hour or as soon as more information becomes available.

Minor · 21 days ago · lasted about 2 hours

Errors When Using SendGrid API and making DNS request to api.sendgrid.com

Starting around 5:15 PM PT on August 30th, our engineers began investigating an issue with errors being reported when using api.sendgrid.com. Some users may experience timeouts and server errors when connecting to SendGrid API or using the user interface via app.sendgrid.com. We will provide another update in an hour or as soon as more information becomes available.

Minor · 27 days ago · lasted about 2 hours

Reseller IBM accounts experiencing Mail Send API and SMTP issues

Starting around 03:00 AM PDT on 25 August 2023, our engineers have began investigating an issue with mail send requests for SMTP or API. IBM customers may experience issues with mail send requests. This does impact mail send. We will provide another update in 30 minutes or as soon as more information becomes available.

Major · 27 days ago · lasted about 2 hours

Errors When Using SendGrid API and User Interface Systems

Beginning at 2:38 PM PT on August 24th, our engineers began investigating an issue with errors being reported with one of our data centers. Users may experience timeouts and server errors when connecting the SendGrid API or using the user interface via app.sendgrid.com. This includes errors when trying to access the SendGrid login page as well as API responses including 5XX type errors and "internal server error" with valid request information. This did impact mail send for both web API and SMTP, but a deploy was made at 2:45 PM PT to fix the delays in mail sending. Problems with the user interface as well as other non-mail send API connectivity is still being investigated. We will provide another update in an hour or as soon as more information becomes available.

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Check the status of SendGrid related services

IsDown monitors SendGrid, and also its competitors (also 2500 other cloud services). Check the current status of the most popular alternatives to SendGrid.

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Frequently Asked Questions

Is SendGrid down right now? What is SendGrid current status?
SendGrid seems to be up and running. We've updated the status less than a minute ago.
Was SendGrid down today?
SendGrid is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with SendGrid, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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