This chart provides user-reported problems for SendGrid in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official SendGrid status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SendGrid outages and possible affected you.
Minor Resolved · about 9 hours ago · lasted about 1 hour
Starting at 3:41 PM PST on January 26th, our engineers began investigating an issue with a number of our API endpoints returning 500 errors. Users may experience 500 errors when reaching our API endpoints. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Major Resolved · 15 days ago · lasted about 1 hour
Starting around 2:53 PM PST on January 11th, our engineers began investigating an issue with sending via the new Marketing Campaigns. Customers may see delays with scheduled Single Sends. This currently impacts all mail using SingleSends, Automations, and SendTests. Legacy Marketing and Mail Send API are not impacted. We will provide another update in an hour or as soon as more information becomes available.
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Minor Resolved · 17 days ago · lasted about 1 hour
Starting around 3:34 PM PT on January 9, 2022, our engineers began investigating an issue with endpoints related to assigning IPs to subusers. Customer may receive a 500 response when accessing any /v3/send_ips/pools/ endpoints or attempting to assign or unassign IPs to subusers. This does not impact the mail send endpoint. This also impacts customer's ability to contact Support. Customers can submit a ticket to [email protected] in the meantime. You can reach our support team at We will provide another update in an hour or as soon as more information becomes available.
Minor Resolved · about 1 month ago · lasted about 2 hours
Starting around 6:00 on Saturday 24th, 2022, our engineers began investigating an issue with Sendgrid API. Customers may experience API timeout and errors with API.
Minor Resolved · about 1 month ago · lasted about 4 hours
Images uploaded to Legacy are not loading anymore
Starting around 9:00 on Monday 19th, 2022, our engineers began investigating an issue with Legacy Design Editor. Customer may experience their images not being loaded when using Legacy editor, the error shows: "This XML file does not appear to have any style information associated with it. The document tree is shown below.". This is only affecting Legacy customers. This doesn't affect Marketing campaigns. This doesn't impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Minor Resolved · about 2 months ago · lasted about 1 hour
Password Reset Link Expired Upon Delivery
Starting around 11:55 A.M. PT on December 12, 2022, our engineers began investigating an issue with password reset links expiring upon delivery when requested through the password reset page in the browser. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Minor Resolved · about 2 months ago · lasted about 3 hours
New Marketing statistics delay
Starting around 7:48 A.M. PT on December 12, 2022, our engineers began investigating an issue with stats delays in Marketing. Customers may experience delays when attempting to retrieve statistics within Marketing. This does not impact mail send nor legacy marketing. We will provide another update in an hour or as soon as more information becomes available.
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