Outage in SendGrid

Mail Send Delays

Resolved Minor
February 29, 2024 - Started 2 months ago - Lasted 43 minutes
Official incident page

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Outage Details

Starting around 06:17 AM UTC on the 29th of February 2024, our engineers have began investigating an issue with mail send requests delays for SMTP and API due to one of our servers. We moved the mail trafic to another healthy server around 6:47 AM UTC and we are currently monitoring the mail send performance. However, users may still had some mail delays within the timeframe specified.
Components affected
SendGrid SMTP SendGrid API v2 SendGrid API v3
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/29/2024 08:39AM

Our engineers have monitored the fix and confirmed the issue with Email Send delays has been resolved. All services are now operating normally at this time.

MONITORING 2 months ago - at 02/29/2024 07:57AM

Starting around 06:17 AM UTC on the 29th of February 2024, our engineers have began investigating an issue with mail send requests delays for SMTP and API due to one of our servers. We moved the mail trafic to another healthy server around 6:47 AM UTC and we are currently monitoring the mail send performance. However, users may still had some mail delays within the timeframe specified.

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