Outage in Sendinblue

Ongoing platform incident

Resolved Minor
January 29, 2024 - Started 3 months ago - Lasted about 2 hours

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Outage Details

We are currently facing an issue with a specific service component, and as a result, some clients may encounter problems with multiple applications on our platform. We are actively investigating the root cause and working to resolve the issue.
Components affected
Sendinblue API Sendinblue Marketing email campaigns Sendinblue Inbound Events Tracking Sendinblue Outbound Webhooks Processing Sendinblue Outbound SMS Delivery Sendinblue Facebook Ads Sendinblue WebEngage Sendinblue Marketing automation Sendinblue Landing pages Sendinblue Outbound Emails Delivery Sendinblue Redirection Links Sendinblue Contact Import Service Sendinblue Web Apps Sendinblue Frontends Sendinblue Account & Billing Sendinblue Integrations Sendinblue Inbox Sendinblue SMTP Sendinblue CRM
Latest Updates ( sorted recent to last )
3 months ago - at 01/29/2024 05:05PM

We are currently facing an issue with a specific service component, and as a result, some clients may encounter problems with multiple applications on our platform. We are actively investigating the root cause and working to resolve the issue.

3 months ago - at 01/29/2024 05:52PM

We have identified the issue with our service component and have started working on fixing it. We found that the incident impacts less than 5% of our clients. We are still working on mitigating the issue.

3 months ago - at 01/29/2024 06:11PM

We were able to mitigate the issue with all applications except for marketing automation. We are actively working on resolving the same.

Latest Sendinblue outages

Unable to access Brevo Applications from Front-end - 2 days ago
Delay in Transactional Outbound Email delivery - 2 days ago
Delay in Marketing Outbound Emails Delivery - 2 days ago
Outbound Email Delivery and Other Applications Impacted - 9 days ago
Delay in Outbound Email Delivery - 11 days ago

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