Failed Router in Equinix SY1

Engineers will be undergoing further testing this week with plans to bring the router in to production later this week / early next week.

An update to this maintenance will be provided once the router is fully in production.

A replacement router has been provisioned, and will be placed into production once testing is complete. Services will continue operating under reduced redundancy, however there are still fault tolerance measures in place.

Another update to close this status will be posted once testing is complete.

If you have any questions regarding this incident, feel free to lodge a case via the MySAU portal.

Engineers have identified a failed router in our Equinix SY1 facility, and are currently investigating. No services are known to be impacted at this time, due to redundancy built into our core routing infrastructure. Services remain online, albeit with reduced redundancy.

Engineers will investigate and replace any failed components before bringing the device back into production. Further updates will be provided as available.