Outage in Sharpen
Issues answering interactions placing outbound calls in Sharpen Q
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Agents working within Sharpen Q have likely been experiencing issues with loading interactions when answered or placing outbound calls, SMS messages or emails. We are actively monitoring after this behavior was found and corrected. If you continue to experience issues please reach out to the SharpenCare team via the service portal or by opening a case via email to support@sharpencx.com.
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