Is Sharpen Down?

Sharpen status is operational

Are you having problems?

Users are not reporting problems in Sharpen

Never miss outages in Sharpen and any third-party dependency

Uptime monitoring for all your tools and services. Outage notifications in Slack, Google Chat, Microsoft Teams, and more.

Sharpen problems reported by users

This chart provides user-reported problems for Sharpen in the last 12 hours. It's a collection of user reports from different sources.

Latest Sharpen Outages

We continuously monitor the official Sharpen status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Sharpen outages and possible affected you.

0 Outages in the last 7 days
2 Outages in the last 30 days
10 Days since last incident

Minor Resolved · 10 days ago · lasted 6 minutes

Potential Service Disruption

This is a routine test of our incident management messaging system. All systems are operational. You can disregard this message.

Minor Resolved · 25 days ago · lasted about 6 hours

Unable to disconnect interactions or hold/unhold IZ1 (app.iz1.sharpen.cx)

We are aware of an issue in IZ1 (app.iz1.sharpen.cx) which was causing an interruption to the ability to disconnect, hold, or unhold interactions. You also may have observed degraded call quality. We had restored service as of 10:49 AM Eastern Time. We observed repeat impact as of 11:07 AM and again restored service at 11:09 ET. We are continuing efforts to completely restore service in a sustained manner.

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Minor Resolved · about 1 month ago · lasted about 5 hours

Monitoring IZ0 app performance

Following the impact experienced in IZ0 (app.sharpencx.com) yesterday, we are monitoring our corrective actions. We will be actively reporting our observations here if any problems arise.

Minor Resolved · about 1 month ago · lasted about 9 hours

App slowness being experienced in IZ0 isolation zone

We currently are experiencing an unexpected event introducing unexpected slowness within our IZ0 isolation zone. This behavior is currently under investigation. Updates will be posted here as new information is available.

Minor Resolved · about 1 month ago · lasted about 1 hour

IZ0 Intermittent Sharpen Q Delay

Users of the Sharpen Q platform in IZ0 (app.sharpencx.com) may intermittently experience delays in Sharpen Q actions or unexpected errors. We have all necessary resources engaged and are investigating.

Major Resolved · 2 months ago · lasted about 1 hour

Failure in outbound calls in IZ0 (app.sharpencx.com)

Outbound call interactions placed from app.sharpencx.com are currently unsuccessful. We have all necessary resources engaged and are working to restore service as soon as possible.

Minor Resolved · 3 months ago · lasted about 1 hour

Sharpen Q Degradation IZ1

We are investigating the source of an issue causing intermittent delay in Sharpen Q processing within our IZ1 (app.iz1.sharpen.cx) infrastructure. We have all resources engaged and are pursuing resolution as soon as possible.

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Frequently Asked Questions

Is Sharpen down right now? What is Sharpen current status?
Sharpen seems to be up and running. We've updated the status 1 minute ago.
Was Sharpen down today?
Sharpen is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Sharpen, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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