What is Sharpen current status?

Sharpen seems to be having problems. You can check Sharpen status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Sharpen status?

You can use IsDown service or go to Sharpen official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Sharpen is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Sharpen has issues. Sharpen official status page might also offer notification options such as email, SMS, or Slack.

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Is Sharpen Down? Check current status

Q: Is Sharpen down today?

Sharpen had 2 known outages in the last 24 hours. IsDown continuously monitors the Sharpen status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Sharpen outages, issues and problems' at the top of the page.

Check if Sharpen is down, official outages, user-reported issues, and outages map.

Current Sharpen status

Sharpen is having a major outage

Updated from Sharpen official status page a few minutes ago

SharpenDB Unreachable - IZ1

started about 6 hours ago

Due to an outage with our cloud service provider, the SharpenDB end-point is experiencing degraded availability and is not able to consistently return data. Navigating to the Sharpen Admin --> conf...

Check details & latest updates

Sharpen service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Sharpen status data.

View Sharpen Outage Reports Map

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Sharpen recent outages and downtime history

IsDown has tracked 147 incidents since started monitoring Sharpen status in January 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Oct 20, 2025 08:43 AM EDT	Minor Sharpen Service Desk Unreachable Due to a outage with a cloud service provider, the Sharpen Service desk is experiencing reachabil...	Ongoing
Oct 06, 2025 06:45 AM EDT	Minor Test Incident This is a periodic test of our incident management system. You can ignore this message.	about 3 hours
Oct 01, 2025 01:53 PM EDT	Minor Inbound Calls leveraging VCX/CX Experiencing Dead-Air - IZ1 We are currently investigating an issue where CX CURL requests in Logic Classic result in dead air.	about 21 hours
Sep 17, 2025 11:51 PM EDT	Major Call Routing Issues - Unexpected Disconnects Starting at approximately 9:30PM Eastern, calls routing through our IZ0 infrastructure that engag...	about 3 hours
Aug 29, 2025 11:27 AM EDT	Major IZ1 Logic+ Inbound Calls result in Dead air Inbound numbers that route through a Logic+ are resulting in dead-air. We are currently investiga...	about 1 hour
Aug 25, 2025 10:02 AM EDT	Major IZ1 Logic+ Delays and Routing Issues Starting shortly after 09:00AM Eastern, Inbound numbers that route though a Logic+ configuration ...	about 1 hour
Aug 23, 2025 02:38 PM EDT	Minor Sharpen Q Outbound Call Failures - IZ1 We are currently investigating an issue impacting the inability to place outbound calls in our IZ...	38 minutes
Aug 23, 2025 01:37 PM EDT	Major Inbound Call Failures, Users unable to log in - IZ1 We are aware of a potential service disruption impacting our IZ1 Infrastructure that may result i...	about 1 hour
Aug 06, 2025 05:41 PM EDT	Major Sharpen Q Phone (webRTC) unavailable for some newly logged in users (IZ0) Some users in the IZ0 isolation zone (app.sharpencx.com) are unable to establish a Sharpen Q phon...	about 2 hours

Looking to track Sharpen outages?

Monitor external dependencies in one status page
Track status changes in real-time
Keep your team or customers informed
Create private or public status pages

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Sharpen reported issues and comments

over 1 year ago

Neil - Recipients of my calls say I'm breaking up. My IT guy checked out everything and can't find any problems with Wi-Fi and my new laptop. He also checked all Sharpen settings..

Sharpen components or services current status

Component	Status
Isolation Zone 0	OK
Isolation Zone 1	OK
Points of Delivery	OK
Points of Presence	OK
SharpenCare Service Desk	MAJOR

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Sharpen is a cloud-based customer experience platform that offers voice, chat, fax, and API capabilities for streamlined communication and data insights.

Monitoring Sharpen since January 2022

Tracking 42 Sharpen services and regions

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27 incidents in 2025

Frequently Asked Questions

Is Sharpen down today?

Sharpen is down. You can check Sharpen status and incident details on the top of the page. IsDown continuously monitors Sharpen official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Sharpen status?

Sharpen seems to be having problems. You can check Sharpen status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sharpen outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Sharpen down today or just slow?

Yes, Sharpen might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Sharpen outages detected?

IsDown monitors the Sharpen official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Sharpen having an outage right now?

Sharpen last outage was on October 20, 2025 with the title "SharpenDB Unreachable - IZ1"

How to check if Sharpen is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Sharpen and get alerts in real-time when Sharpen has outages.

Why use IsDown to monitor Sharpen instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sharpen and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Sharpen?

IsDown and DownDetector help users determine if Sharpen is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sharpen's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.