IsDown continuously monitor the official Sharpen status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Sharpen outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
32 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sharpen, and never miss an outage again.
Major · about 1 month ago · lasted about 3 hours
We are aware of a service disruption in our IZ0 isolation zone (app.sharpencx.com). We have all necessary resources engaged to restore service. Additional details will be provided soon.
Minor · about 1 month ago · lasted about 1 hour
We are aware of a potential service disruption to our IZ1 isolation zone. We have all necessary resources engaged to restore service. Additional details will be provided soon.
Minor · about 1 month ago · lasted about 1 hour
We are currently aware of an issue intermittently impacting some users of Sharpen Q in the IZ1 isolation zone (app.iz1.sharpen.cx). We have isolated the issue and all necessary resources are engaged to restore service as soon as possible.
Major · about 2 months ago · lasted about 3 hours
We are investigating an ongoing issue with .cx functionality and have a lead on the cause of the behavior. Restoration efforts are in progress and we will have an update on estimated time for restoration shortly.
Minor · about 2 months ago · lasted 44 minutes
We are aware of a potential service disruption in our IZ0 isolation zone. We have all necessary resources engaged to restore service. Additional details will be provided soon.
Minor · 2 months ago · lasted 4 minutes
This is a routine test of the Sharpen incident notification mechanism. All systems are operational. Please disregard the message.
Major · 2 months ago · lasted about 2 hours
We are aware of a potential service disruption. We have all necessary resources engaged to restore service. Additional details will be provided soon.
Major · 3 months ago · lasted about 3 hours
We have received reports from customers in our IZ0 isolation zone indicating users working within Sharpen Q could experience issues with calls disconnecting, extended ringing events, unexpected status changes, becoming stuck in Alerting or calls not routing to agents in a timely manner. We are investigating these reports and will update as soon as possible.
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