No more surprises. Monitor all of the services your company relies on from a single location. Get alerts when there's something wrong, and respond more quickly to outages.
Resolved Minor Sharpen Q interruption
We are aware of an issue impacting some Sharpen Q functions. We are actively engaged to resolve impact as soon as possible.
Resolved Minor US2 webRTC connection interruptions
We are currently investigating an issue which is intermittently impacting US2, EU, and AP webRTC connections. Your users may be experienced a "Disconnected" error within Sharpen Q. We are working to restore service as soon as possible
Resolved Minor Sharpen Q Phone not available
We are aware of an issue which is impacting Sharpen Q Phone availability in our IZ0 isolation zone. We have all resources engaged and will restore service as soon as possible.
Resolved Major Outbound call issues for IZ0
We are currently experiencing issues with dialing outbound for our IZ0 isolation zone. Agents attempting to dial out will be met with a white loading screen and no ability to clear the interaction from their Q. Agents can clear this status by logging out of the application and back into Sharpen Q. The stuck interaction will be holding in the queue for them to manually answer and clear on its own. Investigation continues into the cause of this issue.
Resolved Minor Sharpen Q webrtc connection interruption (US2)
We are currently currently investigating issues with webrtc connections in our US2 region. We have all necessary resources engaged and will resolve the issue as soon as possible.
There will be no more frantic searching for the source of the problem.
All of your service statuses in one location
In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
all your essential services
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
There are 1618 services to choose from, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Increase the productivity and efficiency of your team. When you enable monitoring for your services, you will receive real-time alerts and messages when your services are unavailable.Start today for FREE