Outage in Sharpen

Interaction assignment degradation (IZ1)

Resolved Minor
December 01, 2023 - Started 5 months ago - Lasted 30 minutes
Official incident page

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Outage Details

Users may be experiencing slowness or the inability to handle some interaction in Sharpen Q. We have all necessary resources engaged and are working to resolve this issue as soon as possible.
Components affected
Sharpen Q
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/01/2023 03:21PM

This incident has been resolved

MONITORING 5 months ago - at 12/01/2023 02:59PM

We've identified the source of the disruption and have implemented a fix. We are monitoring for sustained recovery.

IDENTIFIED 5 months ago - at 12/01/2023 02:51PM

Users may be experiencing slowness or the inability to handle some interaction in Sharpen Q. We have all necessary resources engaged and are working to resolve this issue as soon as possible.

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