Outage in ShipEngine
"License system not available" error on attempted UPS label creation.
Resolved Major
Need to monitor ShipEngine outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShipEngine, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
ShipEngine UPS USLatest Updates ( sorted recent to last )
This incident has been resolved.
Error rates have reduced and increasing levels of successful UPS label creation has been noted.
We are continuing to monitor for a complete resolution.
We have received reports of a widespread issue preventing UPS label creation with the following error returned:
"A shipping carrier error occurred: License system not available"
We are currently investigating this service disruption.
Latest ShipEngine outages
Never miss when a third-party service is down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3170 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime