Outage in ShipEngine

FedEx- Increased Latency

Resolved Minor
April 04, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports of higher than expected latency with FedEx rate and label creation requests.
Components affected
ShipEngine FedEx CA ShipEngine FedEx UK ShipEngine FedEx US
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/04/2024 05:26PM

This has been resolved.

MONITORING about 1 year ago - at 04/04/2024 04:41PM

We are seeing improved performance at this time, and we are continuing to monitor this.

INVESTIGATING about 1 year ago - at 04/04/2024 04:23PM

We are investigating reports of higher than expected latency with FedEx rate and label creation requests.

Latest ShipEngine outages

UPS SurePost & Ground Saver Changes - 22 days ago
Unstable support chat functionality - about 1 month ago
Carrier Issues - Canada Post - about 1 month ago
Inaccessible Support Chat - about 1 month ago
FedEx - Elevated errors getting rates and creating labels. - 3 months ago

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