Outage in ShipEngine

International Shipment Requirements

Resolved Minor
August 25, 2025 - Started 3 months ago - Lasted 3 months
Official incident page

Incident Report

To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments. Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.

Need to monitor ShipEngine outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 08/25/2025 09:41PM

To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments.

Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.

Latest ShipEngine outages

Dashboard Login Issues - 16 days ago
UPS Aircraft Accident Impacts - 26 days ago
AWS Outage Impacting Overall Performance - about 1 month ago
carrier_id and warehouse-id not found errors when rating and creating labels - 2 months ago
Canada Post: International Shipments to the US - 3 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook