Outage in ShipEngine
UPS Rating Inconsistencies
Resolved Minor
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Outage Details
We are aware of an issue impacting rates provided by UPS when generating rates and labels.
This is currently encountered when attempting to get rates and create labels for some UPS accounts.
This status will be updated as additional information is made available or a resolution is implemented.
Components affected
ShipEngine UPS USLatest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/14/2025 04:36PM
This incident has been resolved.
MONITORING
11 days ago - at 08/14/2025 04:10PM
We are seeing improved performance at this time, and we are continuing to monitor this issue.
INVESTIGATING
11 days ago - at 08/14/2025 03:35PM
We are aware of an issue impacting rates provided by UPS when generating rates and labels.
This is currently encountered when attempting to get rates and create labels for some UPS accounts.
This status will be updated as additional information is made available or a resolution is implemented.
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