Is SHOPLINE down?

SHOPLINE current official status is Up and running

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SHOPLINE Latest Stats, Incidents, and Reports

2
Incidents in the last 7 days
5
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor [Facebook Business Extension] Performance Degradation

Facebook page edit and integration is experiencing unstable. Please do not disconnect Facebook page at the moment. Contact our live chat if you have any questions. Apologise for any inconvenience. 目前 Facebook 編輯、串接及解除串接粉絲專頁不穩定,如有問題,請暫時不要透過解除串接粉絲專頁來重新操作,如有問題,請聯繫線上顧問,不便之處,敬請見諒。

Resolved Minor Social Commerce experiencing performance degrade.

- Message Center message sync & sending delay - Social Commerce > Manual order is temporary unavailable - Live shopping cart message delay - Channel integration temporary unavailable

Resolved Minor [TW-黑貓宅配物流] 執行出貨緩慢

目前偵測到黑貓執行出貨緩慢問題,已聯繫窗口確認狀況中,請您先暫時停止出貨,若有近一步消息將馬上通知您,不好意思造成貴司的困擾!

Resolved Minor Degraded performance for Admin Panel & Storefront

We are experiencing admin panel & storefront system degraded. The team is checking, we shall update the status soon!

Resolved Minor [Taiwan] 全家常溫超商取貨門市地圖故障

目前商店前台選擇全家門市後機率性無法跳轉回結帳頁面,工程團隊正在排除問題。

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Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.

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We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

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You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

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Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Weekly digest

Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.

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FAQ

Is SHOPLINE down?
SHOPLINE seems to be up and running. We're updating the status regularly.
I'm having issues with SHOPLINE, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when SHOPLINE is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when SHOPLINE has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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