This chart provides user-reported problems for Signal Sciences in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Signal Sciences status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Signal Sciences outages and possible affected you.
Minor · started 11 months ago
A Ukraine Invasion Business Continuity Update From Fastly
A business continuity update from Fastly about the escalating invasion of Ukraine has been posted to our Fastly Blog. This post can be found here: https://www.fastly.com/blog/business-continuity-amid-the-invasion-of-ukraine Questions can be directed to [email protected]
Minor Resolved · 3 months ago · lasted 1 day
We are currently investigating issues surrounding customers trying to download noarch packages via yum and receiving a 404 response. Direct downloads of these packages via https://dl.signalsciences.net/ can be used as a temporary workaround.
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Minor Resolved · 3 months ago · lasted about 4 hours
Issue Updating Support Portal Tickets
We are investigating an issue that may prevent customers from updating open trouble tickets via the sigsci console. Customers are advised to send and receive ticket updates via email ([email protected]) while we investigate.
Minor Resolved · 3 months ago · lasted 4 days
OpenSSL - Pending Vulnerability Announcement
Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Signal Sciences is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.
Minor Resolved · 4 months ago · lasted about 6 hours
Support Chat System Issues
The Signal Sciences support chat system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed. [email protected] email ticketing communications and phone systems are both unaffected, and may still be used for support communications. All edge cloud products and services are unaffected.
Minor Resolved · 4 months ago · lasted about 1 hour
Impact to Signal Sciences Console
Our teams have detected an issue that is currently impacting our ability to present Corp-level customer metrics. Customers may experience delays in data available in the Signal Sciences Console. Our engineers are working to fix the issue. All other services and components are unaffected.
Minor Resolved · 5 months ago · lasted 1 minute
Signal Sciences Deployment Issue
An unidentified bug in a Signal Sciences deployment led to an impact to rule generation between approximately 23:12UTC and 23:48UTC. A reverted build has been deployed and no data was lost.
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