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This incident has been resolved.
All servers are back up and the system is performing as expected. We keep monitoring the situation.
We are continuing to monitor for any further issues.
Our API is operational but we are holding off bringing our portal online again until we see the api performing stable for a while. We expect to restore the portal as soon as possible.
The service is operational again, however might still be slow in places. We are monitoring the situation.
We identified the cause of the problems, being issues connecting to our database cluster.
Connection to our database was restored, and we are bringin our services back online as soon as possible.
We are in close contact with our hosting provider to restore full functionality.
We are currently experiencing issues with creating transactions.
We are investigating the issue.
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