This chart provides user-reported problems for Sila in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Sila status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Sila outages and possible affected you.
Minor Resolved · started 4 months ago
Transaction and KYC degraded performance
There will be Transaction and KYC degraded performance on our end that is being caused by an Amazon AWS services degradation. We are monitoring the AWS Health Dashboard, and will update this status when AWS service availability has returned to normal levels.
Minor Resolved · started 6 months ago
We are performing maintenance on our system between 6pm and 8pm (PST) tonight. Service will continue as normal, however you may see occasional intermittent delays on some requests of up to 30 seconds during this maintenance window.
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Minor Resolved · started 8 months ago
[Sandbox Maintenance window 5pm-8pm PDT on 6/16/2022] Note: This will not impact our Production environment in any way. We are performing maintenance on our Sandbox environment to correct a bug introduced during a recent system upgrade. During this time, the Sandbox API interaction will continue to perform as normal, with the following exceptions: - Transactions in Sandbox will be delayed until after the maintenance has been completed. - KYC verifications in Sandbox will be delayed until after the maintenance has been completed. Wallet balances that were impacted by this bug will be correct after the maintenance has been completed.
Minor Resolved · started 8 months ago
Sandbox Transaction Processing Delay
Processing of transactions in the sandbox is unusually slow due to an unusual volume of items to be processed. Expect for transaction requests in the sandbox to be delayed for upwards of 4 hours while our queues drain. We will update when processing returns to normal.
Minor Resolved · started 10 months ago
Degraded performance in Sandbox
We are currently investigating this issue.
Minor Resolved · started 10 months ago
Sandbox outage
Sandbox API server had an outage. Investigation showed that Moesif configurations in settings.py caused the outage. Removed Moesif configs and restarted nginx/uwsgi to resolve.
Minor Resolved · started about 1 year ago
Sandbox and Developer Console are responding slow
We are currently investigating the issue
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