Outage in Sila

ACH File Processing Evolve Outage

Resolved Major
April 22, 2024 - Started over 1 year ago - Lasted about 19 hours
Official incident page

Incident Report

Shortly after 2 pm Central Time, Evolve lost internet connection from the Evolve Network. Evolve has actively been working on a resolution from the start of the incident. Impact: ACH file processing is expected to be impacted by this lapse in internet connectivity. Missed delivery windows will result in delayed ACH transaction delivery and posting. Please see https://status.getevolved.com for most recent updates.
Components affected
Sila API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/23/2024 03:09PM

Evolve reports this incident has been resolved as of 5:30 AM PT. Evolve's internet service has been fully restored, and Evolve will continue to monitor the incident to ensure all operations are functional.

IDENTIFIED over 1 year ago - at 04/22/2024 09:39PM

Update:

Same Day ACH files did not make the same day window. As Evolve works through the network connectivity incident, Evolve aims to process the missed Same Day ACH transactions as Next Day ACH.

IDENTIFIED over 1 year ago - at 04/22/2024 08:18PM

Shortly after 2 pm Central Time, Evolve lost internet connection from the Evolve Network. Evolve has actively been working on a resolution from the start of the incident.

Impact:
ACH file processing is expected to be impacted by this lapse in internet connectivity. Missed delivery windows will result in delayed ACH transaction delivery and posting.

Please see https://status.getevolved.com for most recent updates.

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