Outage in Sinch

Issues with our authentication services

Resolved Minor
August 29, 2023 - Started 8 months ago - Lasted about 6 hours
Official incident page

Need to monitor Sinch outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sinch, and never miss an outage again.
Start Free Trial

Outage Details

Please note we are currently observing issues with our Authentication API affecting multiple API services. An engineer is currently working on a fix. As soon as we have any further information we will update the status of the incident. If you have any further questions you can direct them to our portal on tickets.sinch.com or via e-mail at support@sinch.com
Components affected
Sinch Conversation API Sinch Conversation API
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/30/2023 04:44AM

This incident has been resolved.

Incident End Time: 2023-08-30 00:33 UTC

MONITORING 8 months ago - at 08/30/2023 12:33AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 08/30/2023 12:05AM

We are continuing to investigate the issue.

INVESTIGATING 8 months ago - at 08/29/2023 10:44PM

Please note we are currently observing issues with our Authentication API affecting multiple API services.

An engineer is currently working on a fix.
As soon as we have any further information we will update the status of the incident.

If you have any further questions you can direct them to our portal on tickets.sinch.com or via e-mail at support@sinch.com

Latest Sinch outages

Calling Services - Performance Degradation on US-EAST - about 20 hours ago
Delivery issue - Telenor Sweden - 3 days ago
Delivery Issue Myanmar - MPT - 4 days ago
Delivery Issue Congo DR - Africell - 4 days ago
Delivery Issue Chile - Entel PCS - 4 days ago

Monitor outages in real-time, stay one step ahead

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE