Outage in Sinch

Flashcall Degradation - Indonesia

Resolved Minor
January 03, 2024 - Started 4 months ago - Lasted 29 days
Official incident page

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Outage Details

We are writing to inform you that we are currently observing performance degradation for our Flashcall service towards Indonesia. Incident start time: 2024-01-03 09:00 UTC We appreciate your patience and apologize for any inconvenience experienced while this is being worked on. Please contact support@sinch.com should you require further information or assistance.
Components affected
Sinch Flash Call Verification
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/01/2024 05:15PM

This issue has been resolved.

INVESTIGATING 3 months ago - at 02/01/2024 06:18AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/30/2024 06:08PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/29/2024 05:06PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/28/2024 04:02PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/27/2024 01:09PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/26/2024 12:06PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/25/2024 11:03AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/24/2024 08:15AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/23/2024 07:10AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/22/2024 05:04AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/21/2024 04:02AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/20/2024 03:01AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/19/2024 01:02AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/09/2024 03:48PM

An In-country situation in Indonesia is resulting in lower performance for our FlashCall service. We are working on a solution to the issue and will report back as soon as we have further information.

INVESTIGATING 4 months ago - at 01/08/2024 03:11PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/07/2024 12:00PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/06/2024 11:04AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/05/2024 10:10AM

We are continuing to observe issues towards the destination, and we are continuing to investigate this issue.

As soon as we have any updates, they will be shared accordingly.

INVESTIGATING 4 months ago - at 01/04/2024 03:04PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/04/2024 05:04AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/04/2024 12:06AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/03/2024 09:04PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 01/03/2024 07:25PM

We are writing to inform you that we are currently observing performance degradation for our Flashcall service towards Indonesia.

Incident start time: 2024-01-03 09:00 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please contact support@sinch.com should you require further information or assistance.

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