Outage in Sinch

Service Degradation - Customer Dashboard

Resolved Minor
April 23, 2024 - Started 12 days ago - Lasted about 8 hours
Official incident page

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Outage Details

Dear Client, We are writing to inform you that we are experiencing a service degradation with a subset of functionalities on Dashboard.sinch.com, such as US Short Code Campaign and Billing. Our engineers are working to restore service as soon as possible. We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Components affected
Sinch SMS Administration Sinch Analytics
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/24/2024 07:03AM

This incident has been resolved.

Incident Start Time: 2024-04-23 22:00 UTC
Incident End Time: 2024-04-24 06:00 UTC

INVESTIGATING 12 days ago - at 04/24/2024 05:46AM

We are continuing to observe a degradation for dashboard.sinch.com.
Our engineers are working to restore functionality as soon as possible.

INVESTIGATING 12 days ago - at 04/24/2024 04:07AM

We are continuing to observe a degradation for dashboard.sinch.com.
Our engineers are working to restore functionality as soon as possible.

INVESTIGATING 12 days ago - at 04/23/2024 11:19PM

Dear Client,

We are writing to inform you that we are experiencing a service degradation with a subset of functionalities on Dashboard.sinch.com, such as US Short Code Campaign and Billing.

Our engineers are working to restore service as soon as possible.

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

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