Outage in Sisense for Cloud Data Teams

Performance Degradation for us-east-2 customers

Resolved Minor
June 30, 2023 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are working with AWS to investigate performance degradation for some instances within the US-EAST-2 (Ohio) Region hosted Sisense customers. More information on the issue can be found https://health.aws.amazon.com/health/home#
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/30/2023 07:01PM

Beginning at 8:26 AM PDT, a small number of EC2 instances and EBS volumes were impaired in a single Availability Zone in the US-EAST-2 Region. This issue was caused by a power event, which caused some of the instances to lose power, and some EBS volumes to experience degraded IO performance. Details can be found on https://health.aws.amazon.com/health/home#

All environments have been restored to full functionality

INVESTIGATING 10 months ago - at 06/30/2023 05:27PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/30/2023 04:53PM

We are working with AWS to investigate performance degradation for some instances within the US-EAST-2 (Ohio) Region hosted Sisense customers. More information on the issue can be found https://health.aws.amazon.com/health/home#

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