Outage in Slack
Address input error preventing upgrades
Resolved Minor
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Outage Details
We continue to work on a fix for the issue with purchasing or upgrading a paid plan. Customers may be seeing this error "We couldn't automatically verify your address. If you'd like to contact us, we can get this sorted out. Contact us."
We've narrowed in that this error should only be impacting some of our customers based in the US.
Our engineers are currently working to resolve this as quickly as possible. We appreciate your patience in the meantime.
We've narrowed in that this error should only be impacting some of our customers based in the US.
Our engineers are currently working to resolve this as quickly as possible. We appreciate your patience in the meantime.
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