Resolved Minor IG Ad content partially unavailable
Due to recent changes in the Facebook API regarding ads permissions, users will notice IG comments related ads and boosted posts will be unavailable in Community until this issue is resolved. We are already working on a solution to correct this and will share more as we progress.
Resolved Minor Author IDs of Facebook Comments unavailable
Currently we are unable to receive any Author IDs for the majority of Facebook comments. Due to this issue, users of community will see Unknown Profile as the author name until the bug is resolved by Facebook. https://developers.facebook.com/support/bugs/310828657546046/
Resolved Minor Outage of Facebook & Instagram
Facebook and Instagram are experiencing a service outage. Our team is currently in contact with them to restore the service. We apologize for the inconvenience.
Resolved Minor Instagram Content delay due to Facebook API bug
Due to a bug on the Facebook API, which started on September 2nd at 1:30 PM CET, expect all Instagram content to appear delayed. However, we will be able to fetch all the missing data as soon as Facebook resolves its issue. We apologize for the inconvenience.
Resolved Minor It's not currently possible to add public Facebook pages
Due to Facebook API bug it's not currently possible to start monitoring public Facebook profiles. During the validation process users face the "Unexpected error" status. We are in touch with Facebook regarding the issue and monitoring it closely. Please note that adding (connecting) private profiles is fortunately not affected.
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