Number of Incidents
0 outages
Since last incident
41 days
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Minor · started about 1 month ago
Outage on Twitter search & User Detail
We've been experiencing increased 500 errors across Twitter Search and User Detail endpoints. The team are investigating what is causing this and hope to remedy the outage as quickly as possible.
Minor · 2 months ago · lasted 2 days
Degraded service on Instagram Stories endpoint
The current Instagram Stories endpoint is seeing high errors. The team are in the process of building out a fresh endpoint which will have far greater reliabilty. We will update the docs once in production.
Minor · 3 months ago · lasted 3 days
Degraded service on all Instagram endpoints
We've deployed the fix, we're back operational across all Instagram endpoints. We will continue to monitor the situation.
Minor · 3 months ago · lasted about 1 month
Reduced performance across Twitter endpoints
The team have deployed new endpoints to production, these can be found on our docs: https://docs.socialscrape.com/reference/tweet-detail https://docs.socialscrape.com/reference/tweet-search https://docs.socialscrape.com/reference/tweet-detail-copy https://docs.socialscrape.com/reference/user-detail-copy https://docs.socialscrape.com/reference/user-followers-copy The team will be adding more in the coming days to match the previous endpoints listed.
Minor · 5 months ago · lasted 16 days
Usage data not currently showing in the dashboard
We're currently investigating an issue with the usage data flowing into the dashboard. As a short term workaround we request customers to check their usage data by caling our monthly-credit endpoint. https://docs.socialscrape.com/reference/monthly-credits
Minor · 5 months ago · lasted about 1 hour
High error rates across all endpoints
The reboot of the database was successful. The team continues to monitor the situation.
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