Unplanned Partial Outage for Identification services

An unplanned partial outage has been identified for Bankident and Fourthline services. We have applied a quick mitigation and are currently monitoring our systems to ensure everything is being processed within normal service levels. Partner Impact: • Partners will observe intermittent failures while performing Bankident and Fourthline identifications Customer Impact: • Customers will receive errors during the identification process Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services Impacted endpoints: • PATCH /v1/persons/{person_id}/identifications/{id}/confirm • PATCH /v1/persons/{person_id}/identifications/{id}/authorize API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation: • https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1{person_id}~1identifications~1{id}~1confirm/patch • https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1{person_id}~1identifications~1{id}~1authorize/patch We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.