Is Solaris Down?
Solaris status is operational
Stats for Solaris official incidents in the last 30 days
Number of Incidents
4 outages
Since last incident
4 days
Users reports for Solaris in the last 12 hours
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Monitor and keep track of Solaris's current and past outages
Minor · 4 days ago · lasted about 4 hours
Unplanned Partial Outage for Business Identification Webhook Delivery
An Unplanned Partial Outage for Identification Webhook Deliveries has been identified which affected delivery of BUSINESS_IDENTIFICATION webhooks since 14th September. We are working to restore the impacted service as soon as possible. Partner Impact: • Partners may notice delays in receiving BUSINESS_IDENTIFICATION Webhook event types Customer Impact: • Business Customers may experience delays during onboarding due to receiving identification statuses later than expected Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. API Reference Documentation: To understand more about the impacted services please read the following public documentation: • https://docs.solarisgroup.com/api-reference/onboarding/webhooks/#tag/Webhook-events/paths/business_identification/post We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incide...
Major · 4 days ago · lasted about 22 hours
Partial Outage for Card Control Services and Card Authorizations
A minor disruption has been identified to have impacted Card Control services on 18th of September 2023 between 13:53 - 13:56 CET. Services have recovered and are currently being monitored for stability. Partner Impact: • Partners would have received increased 5XX HTTP error rates for the Card Control API Endpoints listed below. Customer Impact: • Management of Card Control operations such as creating or deleting card spending limits was unavailable during the outage duration for customers. Affected endpoints: • GET /v1/card_controls/lists • GET /v1/card_controls/lists/spending_limits/{id} • POST /v1/card_controls/spending_limits • POST /v1/card_controls/lists • GET /v1/card_controls/spending_limits • DELETE /v1/card_controls/lists/spending_limits/{id} • DELETE /v1/card_controls/lists{id} (Downstream dependent API services may have been also affected) API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation: • h...
Major · 7 days ago · lasted about 7 hours
UNPLANNED OUTAGE FOR CARD AUTHORISATION SERVICE
An unplanned outage with card authorization has been identified, which may impact the ability to make payments using our services. Our team is actively working to restore the impacted services as soon as possible. Partner Impact: • Partners may experience issues with card authorisation for various card transaction types Customer Impact • Customers may experience issues with card authorisation for the card transactions initiated by the customer Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Major · 10 days ago · lasted about 4 hours
Unplanned Partial Outage - Device Monitoring Service
We would like to inform you that we are experiencing partial failure for device monitoring API endpoints is returing 5xx errors. we are working on it and we will update you as soon as possible. Partner Impact: • Partners will experience 5xx errors for different device monitoring service. Customer Impact: • Customers would see errors while using services which is related device monitoring services and this may interrupt customers on-boarding. Impacted services: • Creation of device consent • Update of device consent • Providing device activity on app login Impacted Endpoints: • POST /v1/persons/{person_id}/device_consents • PATCH /v1/persons/{person_id}/device_consents/{device_consent_id} • POST /v1/persons/{person_id}/device_activities Doc reference link : - https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Device-Monitoring We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by...
Minor · about 1 month ago · lasted about 3 hours
Unplanned Partial Outage for seizures webhook delivery
We have experienced unplanned Partial Outage for seizures services webhook delivery since 9:56 21/08/2023. Root cause was identified and webhooks now will be sent again. We are working to resend missed webhooks as soon as possible. Partner Impact: • No webhooks received. Customer Impact: • Customers that have a fulfilled seizure or a changed seizure since yesterday 9:56 were not informed about the changes and Business customers that have received a seizure since yesterday 9:56 were not informed about this. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. API Reference Documentation: To understand more about the impacted services please read the following public documentation: • https://docs.solarisgroup.com/api-reference/webhooks/#webhooks Please find the list of affected webhooks: • BUSINESS_SEIZURE_CREATED • BUSINESS_SEIZURE_DELETED • BUSINESS_SEIZURE_FULFILLED • BU...
Major · about 2 months ago · lasted about 1 hour
Unplanned Partial Outage for Lending Services
Summary: An Unplanned Partial Outage for Lending Services has been identified and a fix was applied. We are working to restore the impacted Services as soon as possible. Services are being monitored in order to ensure all operations are running within normal service levels. Partner Impact: Intermittent 5xx error messages were returned on multiple loan applications, overdraft applications, consumer loan applications, SplitPay applications services. Customer Impact: Customers who were attempting to apply for the impacted loan services were returned error messages. Impacted Endpoints: · POST /v1/persons/{persons_id}/credit_line_applications · POST /v1/persons/{persons_id}/prepaid_card_applications · POST /v1/persons/{persons_id}/sdd_collection_applications . POST v1/persons/{person_id}/consumer_loan_applications (not an exhaustive list) API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation: · https://docs.solar...
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- Solaris seems to be up and running. We've updated the status 23 minutes ago.
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- Solaris is up and running now. In the last 24 hours there was 0 outages.
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