Is Solaris Down?
Solaris status is operational
Solaris problems reported by users
This chart provides user-reported problems for Solaris in the last 12 hours. It's a collection of user reports from different sources.
Latest Solaris Official Outages
We continuously monitor the official Solaris status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Solaris outages.
Minor Resolved · 5 days ago · lasted about 3 hours
UNPLANNED OUTAGE FOR POST VIRTUAL CARD REQUESTS
An Unplanned Partial Outage for POST Virtual Card Requests has been identified. The issue has been identified with our Card Processing Vendor which has been mitigated. Partner Impact: • POST /v1/cards/{id}/virtual_card_requests is returning increased 5xx errors • Card tokenisation services were returning 5XXs error intermittently Customer Impact: • Customers attempting to call virtual card requests Endpoint may be presented with a generic error message intermittently, in the mobile or web applications • Customers attempting to perform card tokenisation would have been presented with errors on their application Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. Impacted endpoints: • POST /v1/cards/{id}/virtual_card_requests. (Please note that other downstream API dependencies on this endpoint may be also affected) API Reference Documentation: To understand more about the impacted endpoint/s please read the follo...
Minor Resolved · 6 days ago · lasted about 18 hours
Degraded Performance - Webhook delivery latencies
An incident has been identified to be causing Webhook delivery latencies. We are working to restore the impacted services as soon as possible. Partner Impact • Partners may experience latencies outside normal thresholds for receiving Webhook messages of all event types Customer Impact: • Customers may experience delayed transactions being displayed in Partner applications or delayed transaction prompts for in-app authentication Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/onboarding/webhooks/ We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
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Minor Resolved · 6 days ago · lasted about 21 hours
Unplanned Partial Outage - Digital Banking services
An Unplanned Partial Outage has been identified for Digital Banking Services from 16:49 CET until 16:55 CET. The issue has been mitigated and no further errors can be observed. We are currently monitoring the services Partner Impact: • Partners would notice 5xx API errors in logs Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Minor Resolved · 6 days ago · lasted about 2 hours
Degraded Performance - Webhook delivery latencies
An incident has been identified to be causing Webhook delivery latencies. We are working to restore the impacted services as soon as possible. Partner Impact • Partners may experience latencies outside normal thresholds for receiving Webhook messages of all event types Customer Impact: • Customers may experience delayed transactions being displayed in Partner applications or delayed transaction prompts for in-app authentication Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/onboarding/webhooks/ We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Major Resolved · 11 days ago · lasted about 3 hours
Partial Outage for POST Virtual Card Requests
A Partial Outage for POST Virtual Card Requests - GET CVC API Services has been identified. We are working to restore the impacted services as soon as possible with our Card Processing Vendor. Partner Impact: • POST /v1/cards/{id}/virtual_card_requests is returning increased 5xx errors intermittently. 2xxs are still being returned after a few retries Customer Impact: • Customers attempting to obtain card CVC details may be presented with a generic error message intermittently, in the mobile or web applications Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. Impacted endpoints: • POST /v1/cards/{id}/virtual_card_requests. (Please note that other downstream API dependencies on this endpoint may be also affected) API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/digital-banking/cards/#tag/Car...
Major Resolved · 12 days ago · lasted 16 minutes
Unplanned Partial Outage for Visa Tokenization Services
An Unplanned Partial Outage for Visa Tokenization Services has been identified. We are working together with the Visa Scheme provider to restore the impacted services as soon as possible. Partner Impact: • Cardholder is unable to add cards to Apple/Google/Samsung via partner app (push provisioning) or manually via the wallet app. Customer Impact: • Customers are prompted with a new additional step/verification method to contact bank in order to finish the process. This additional step was not planned and is an unwanted side effect of the incident. Associated endpoints: • POST /v1/cards/{card_id}/sca_push_provision/apple_encrypted • POST /v1/cards/{card_id}/sca_push_provision/google API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/digital-banking/cards/#operation/appleSCAPushProvisionUsingPOST • https://docs.solarisgroup.com/api-reference/digital-banking/card...
Major Resolved · 13 days ago · lasted about 2 hours
Partial Outage for POST Virtual Card Requests
A Partial Outage for POST Virtual Card Requests - GET CVC API Services has been identified. We are working to restore the impacted services as soon as possible with our Card Processing Vendor. Partner Impact: • POST /v1/cards/{id}/virtual_card_requests is returning increased 5xx errors intermittently. 2xxs are still being returned after a few retries Customer Impact: • Customers attempting to obtain card CVC details may be presented with a generic error message intermittently, in the mobile or web applications Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. Impacted endpoints: • POST /v1/cards/{id}/virtual_card_requests. (Please note that other downstream API dependencies on this endpoint may be also affected) API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/digital-banking/cards/#tag/Car...
Solaris Components Status
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What is Solaris?
Europe's largest embedded finance platform → Integrate digital banking services directly into your product via API.
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Frequently Asked Questions
- Is Solaris down right now? What is Solaris current status?
- Solaris seems to be up and running. We've updated the status 2 minutes ago.
- Was Solaris down today?
- Solaris is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Solaris, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Solaris and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Solaris outage? How can I monitor Solaris?
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- Subscribe (if possible) to updates on the official status page
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