Outage in Sparkcentral

Pusher outage - 14 Nov

Resolved Major
November 14, 2023 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We want to inform you that one of our providers, Pusher, is currently experiencing an outage. Consequently, EU Sparkcentral customers may encounter difficulties while trying to reply to your Inbox messages. Our development team is actively monitoring this issue. Thank you in advance for your understanding.
Components affected
Sparkcentral Twitter Search Queries Sparkcentral Facebook Sparkcentral Twitter Sparkcentral WhatsApp Sparkcentral Instagram Sparkcentral Messenger Web and Mobile Sparkcentral SMS
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/14/2023 06:58PM

This incident has been resolved.

MONITORING 6 months ago - at 11/14/2023 04:02PM

We want to inform you that one of our providers, Pusher, is currently experiencing an outage. Consequently, EU Sparkcentral customers may encounter difficulties while trying to reply to your Inbox messages. Our development team is actively monitoring this issue. Thank you in advance for your understanding.

Latest Sparkcentral outages

EU Customers - Error with X/Twitter outbound direct messages - about 2 months ago
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Issue with replying to Facebook Private Messages - 6 months ago
Pusher Outage Sep 7 - 8 months ago
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