Outage in SparkPost

Elevated error rates for some SparkPost Enterprise customers injecting via SMTP in the US region.

Resolved Major
May 19, 2023 - Started 12 months ago - Lasted about 4 hours
Official incident page

Need to monitor SparkPost outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SparkPost, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing an elevated level of SMTP errors for some SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors. Note: This issue does not impact our customers hosted in the EU. Note: Outbound message delivery is not impacted.
Components affected
SparkPost SMTP API - USA
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/19/2023 08:15PM

This incident has been resolved.

MONITORING 12 months ago - at 05/19/2023 06:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 05/19/2023 05:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 05/19/2023 04:30PM

We are experiencing an elevated level of SMTP errors for some SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors.
Note: This issue does not impact our customers hosted in the EU.
Note: Outbound message delivery is not impacted.

Latest SparkPost outages

Metrics API experiencing slowness - 5 days ago
Data processing delays for SparkPost customers - US region - 8 days ago
Signals Analytics reports are slow to load - 19 days ago
Data processing delays - 20 days ago
SparkPost application (webUI) is slow to load or timing out - 20 days ago

Streamline vendor monitoring with our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3156 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE