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SparkPost Status
Stats
1 incidents in the last 7 days
3 incidents in the last 30 days
Automatic Checks
Last check: about 1 hour ago
Last known issue: 6 days ago
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Latest Incidents
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Resolved Elevated Webhook data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)
Our data processing services are running behind and we're seeing intermittent slowness and elevated error rates on our reporting APIs. Specifically, some customers may see latency issues, 500 errors or a delay of data on: Webhooks Message injection and outbound message delivery is not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.
Resolved Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error. Note: This issue does not impact our SparkPost customers hosted in the US.
Resolved Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error. Note: This issue does not impact our SparkPost customers hosted in the US.
Resolved Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error. Note: This issue does not impact our SparkPost customers hosted in the EU.
Resolved SparkPost Support Ticketing Platform - Major Outage
The third-party service we use for customer support tickets is experiencing a global outage. We will be slow to respond to customer support inquiries. We'll provide an update at 20:00 EST. SparkPost Enterprise customers - please call our Emergency Hotline for time sensitive issues.
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