Outage in SparkPost
Data processing delays for SparkPost customers - US and EU regions
Resolved MinorIncident Report
Our data processing services are running behind; some customers may see a delay of data available via the:
- SparkPost App (webUI): Signals Reports
- Events API
- Metrics API
Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the US region.
Components affected
SparkPost Application - USA SparkPost Application - EUROPE SparkPost Metrics API - EUROPE SparkPost Metrics API - USATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/05/2025 10:23PM
The incident has been resolved.
IDENTIFIED
5 months ago - at 12/05/2025 09:43PM
Metrics API is fully caught up. We are continuing work to restore full data availability in the UI.
IDENTIFIED
5 months ago - at 12/05/2025 08:24PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 12/05/2025 07:16PM
Our data processing services are running behind; some customers may see a delay of data available via the:
- SparkPost App (webUI): Signals Reports
- Events API
- Metrics API
Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the US region.
Latest SparkPost outages
Increased bounce or delay rate for Apple domains - 15 days ago
Email delivery in US region affected - about 1 month ago
Outbound message delivery is delayed/slow for some SparkPost customers (US and EU regions) - about 2 months ago
Microsoft Mail Delivery Delays and Temporary Rejections - about 2 months ago
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