Outage in SparkPost

Webhook delays for some SparkPost customers (EU hosted only)

Resolved Minor
September 14, 2023 - Started 8 months ago - Lasted 30 minutes
Official incident page

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Outage Details

Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints. Message injection and outbound message delivery is not impacted - all messages are flowing as expected. (Note: This issue does not impact our SparkPost customers hosted in the US.)
Components affected
SparkPost Event Webhooks - EUROPE
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/14/2023 06:31PM

This incident has been resolved.

MONITORING 8 months ago - at 09/14/2023 06:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 09/14/2023 06:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 09/14/2023 06:04PM

Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints.

Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
(Note: This issue does not impact our SparkPost customers hosted in the US.)

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