Outage in Speechmatics

Partial outage in Batch SaaS and Portal

Resolved Minor
January 25, 2023 - Started over 2 years ago
Official incident page

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Outage Details

A global networking outage impacting our cloud vendor is also affecting all of our SaaS products. It has now been mitigated by them and the service is returning to normal operational status. We will continue to monitor the situation for any changes.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/26/2023 09:09AM

We have continued to monitor this incident and can confirm it has now been resolved.
We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb or at support@speechmatics.com.

MONITORING over 2 years ago - at 01/25/2023 11:21AM

The global networking outage impacting our cloud vendor has now been mitigated. The service has now been restored to normal operational status.
We will continue to monitor the situation for any changes.

MONITORING over 2 years ago - at 01/25/2023 09:21AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 01/25/2023 09:15AM

A global networking outage impacting our cloud vendor is also affecting all of our SaaS products. It has now been mitigated by them and the service is returning to normal operational status.

We will continue to monitor the situation for any changes.

Latest Speechmatics outages

RT Cloud US - Elevated connect time - about 1 month ago
Batch SaaS USA - Degraded performance - 2 months ago
Users are experiencing issues signing into portal.speechmatics.com. - 3 months ago
RT Cloud EU - Degraded performance - 4 months ago
portal.speechmatics.com - Partial Outage - 7 months ago

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