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This incident has been resolved.
We have continued to monitor this incident and can confirm it has now been resolved and our service has been restored to fully operational status.
We apologise for any inconvenience caused. If you are still facing issues with the service, please reach our to our support team here https://support.speechmatics.com/hc/en-gb
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
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