Outage in Speechmatics

RT Cloud - EU

Resolved Minor

August 07, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently experiencing a partial outage in our RT Cloud EU region. Customers may see a subset of sessions getting connection error or increased connect time. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

Components affected

Speechmatics RT Cloud EU

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/07/2025 10:33AM

We've continued to monitor this incident and can confirm it has now been resolved.

We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.

IDENTIFIED 8 months ago - at 08/07/2025 09:59AM

The root cause has been identified and our engineering teams are working on a solution.

INVESTIGATING 8 months ago - at 08/07/2025 09:46AM

We’re currently experiencing a partial outage in our RT Cloud EU region. Customers may see a subset of sessions getting connection error or increased connect time.

Our team is currently working to restore normal performance levels.

We apologise for any inconvenience.

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