Outage in Speechmatics

RT Cloud - EU

Resolved Minor
August 07, 2025 - Started 17 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We’re currently experiencing a partial outage in our RT Cloud EU region. Customers may see a subset of sessions getting connection error or increased connect time. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Components affected
Speechmatics RT Cloud EU
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 08/07/2025 10:33AM

We've continued to monitor this incident and can confirm it has now been resolved.

We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.

IDENTIFIED 17 days ago - at 08/07/2025 09:59AM

The root cause has been identified and our engineering teams are working on a solution.

INVESTIGATING 17 days ago - at 08/07/2025 09:46AM

We’re currently experiencing a partial outage in our RT Cloud EU region. Customers may see a subset of sessions getting connection error or increased connect time.

Our team is currently working to restore normal performance levels.

We apologise for any inconvenience.

Latest Speechmatics outages

RT Cloud USA - Intermittent session failures observed for English transcription - 25 days ago
Batch SaaS EU1 - Degraded performance - about 1 month ago
Third Party Cloud Provider Maintenance - about 1 month ago
RT Cloud US - Elevated connect time - 5 months ago
Batch SaaS USA - Degraded performance - 6 months ago

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