Outage in Splunk Cloud

ACS (Admin Config Service) errors | CINC-53834 Major Outage

Resolved Major
October 27, 2023 - Started 6 months ago - Lasted about 2 hours
Official incident page

Need to monitor Splunk Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Splunk Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a reported issue indicating failures with ACS (Admin Config Service) requests, impacting all Splunk Cloud Platform customers. As a result, customers may experience failures in allow-list changes being processed. We understand the impact this may have on your operations and apologize for any inconvenience.
Components affected
Splunk Cloud Login
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/27/2023 07:36PM

This issue has been resolved.

Teams will now begin their root cause analysis. If you believe that you are still impacted by this issue please contact customer support and and reference CINC-53834.

IDENTIFIED 6 months ago - at 10/27/2023 07:04PM

We have identified the source of the issue and are currently working on implementing a fix. Impacted customers will continue to experience failures in allow-list changes being processed. Your patience is greatly appreciated and we will provide more updates as we implement the fix.

INVESTIGATING 6 months ago - at 10/27/2023 06:02PM

We are investigating a reported issue indicating failures with ACS (Admin Config Service) requests, impacting all Splunk Cloud Platform customers. As a result, customers may experience failures in allow-list changes being processed. We understand the impact this may have on your operations and apologize for any inconvenience.

Latest Splunk Cloud outages

Delayed allow-list changes | CINC-55837 (Degraded Performance) - about 1 month ago
Searches impacted | CINC - 55235 ( Degraded Performance ) - 3 months ago
Searches and indexing impacted | CINC - 54771 ( Degraded Performance ) - 4 months ago
Customer’s Search Heads may not be able to resolve DNS address for new Indexers | CINC-54644 (Degraded Search Performance) - 4 months ago
Delayed allow-list changes | CINC-51960 (Degraded Performance) - 11 months ago

Stay ahead of outages. Monitor Splunk Cloud and all your vendors in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE