Degraded Performance: Square for Restaurants

This incident impacts a limited number of sellers. While our team is working to resolve it as soon as possible, we suggest the following workaround for any seller who is experiencing printer disconnection:
1. Recreate printer station settings by going to Settings ->Hardware -> Printers. You can view failed print jobs in Settings -> Hardware and reprint once you recreate and are connected to the printer again.
2. If you are having issues connecting to a printer in a kitchen environment and you are using iOS devices, please try Static IP.

We’ve received confirmed reports of issues impacting printer connection for sellers using Square for Restaurants.
We’re currently investigating further with our Engineering teams and will be back to update as soon as we know more.