Outage in Square Australia

EFTPOS Payment Acceptance Disruption

Resolved Minor
October 14, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Square Australia status page and multiple sources to provide up-to-date information. Check back with us for the latest Square Australia uptime status.

Outage Details

We are currently investigating an increase in declines on EFTPOS branded cards. We sincerely apologise for any inconvenience caused, and we'll be back with update shortly.
Components affected
Square Australia Payments
Latest Updates ( sorted recent to last )
IDENTIFIED almost 3 years ago - at 10/14/2022 03:49AM

Our payments partner has identified the issue and is working to restore services.
Please re-start your Point of Sale app, and reboot your Square Terminal or Square Register if you're having trouble accepting payments. We recommend using Visa, Mastercard, and American Express branded cards.

INVESTIGATING almost 3 years ago - at 10/14/2022 02:53AM

We recommend processing Visa, Mastercard and Amex instead of EFTPOS branded cards while we continue to investigate this payment disruption. Please restart your Point of Sale app by force-closing it if you are experiencing trouble accepting payments.

INVESTIGATING almost 3 years ago - at 10/14/2022 02:37AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 10/14/2022 02:36AM

We are currently investigating an increase in declines on EFTPOS branded cards. We sincerely apologise for any inconvenience caused, and we'll be back with update shortly.

Latest Square Australia outages

Multiple Services Disruption - about 1 month ago
Square Online Disruption - about 1 month ago

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