Outage in Square
Degraded Performance: Customer Directory Service
Resolved Minor
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Outage Details
Components affected
Square Customers API Square Booking Square eCommerce Square Appointments Square Customer Management Square Virtual Terminal Square Invoices Square LoyaltyLatest Updates ( sorted recent to last )
Our teams have issued a solution and are currently monitoring behavior. Services are beginning to stabilize and we'll continue to provide updates as the fix progresses.
Our Teams have issued a fix and are currently monitoring services. Services appear to be stabilizing and returning to a functional state.
We’ll continue to update as the fix progresses.
Our Engineering Team is continuing to determine the root cause of disruptions to Customer Management & Directory. This will affect all Customer Directory services including Invoices, Marketing, Appointments, and Card on File payments.
We'll be back to update as soon as we know more.
We are continuing to investigate this issue.
We’ve received confirmed reports of issues impacting the Customer Management Service.
We’re currently investigating further with our Engineering teams and will be back to update as soon as we know more.
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