Outage in Squiz

Major Incident - Squiz Cloud Customers US - 31st May 2022

Resolved Minor
May 31, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Squiz monitoring has detected a degradation of service incident that is affecting Squiz Cloud customers hosted in the USA ONLY. Multiple Squiz teams are currently investigating.

A further update will be provided in ~15 minutes.
Components affected
Squiz Cloud Hosted Instances
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/31/2022 08:48AM

Squiz hosting team have rerouted the incoming network traffic for our Sacramento and New York Data Centre resulting in stability. Additionally, firewall changes have been performed by our external provider to aid in recovery.

INVESTIGATING almost 2 years ago - at 05/31/2022 08:01AM

Squiz hosting team continues to investigate the degraded services for our customers hosted in our Sacramento and New York Data Centre. Discussions are ongoing with our external provider.

A further update will be provided in ~10 minutes.

INVESTIGATING almost 2 years ago - at 05/31/2022 07:47AM

Squiz continue to investigate a degradation of service for Squiz Cloud customers in the US.

A further update will be provided in ~15 minutes.

INVESTIGATING almost 2 years ago - at 05/31/2022 07:27AM

Squiz continue to investigate a degradation of service for Squiz Cloud customers in the US.

A further update will be provided in ~15 minutes.

INVESTIGATING almost 2 years ago - at 05/31/2022 07:05AM

Squiz monitoring has detected a degradation of service incident that is affecting Squiz Cloud customers hosted in the USA ONLY. Multiple Squiz teams are currently investigating.

A further update will be provided in ~15 minutes.

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