Outage in Staffbase

[App] - Forms cannot be submitted via the Native App for some customers

Resolved Major

March 07, 2023 - Started about 3 years ago - Lasted 1 day
Official incident page

Incident Report

For some customers, it is currently not possible to submit forms in the Native app. Our teams are investigating the issue and working to fix the behavior as soon as possible. We will announce more information soon. We apologize for the inconvenience. If you have any questions about this issue, please contact our support team at support@staffbase.com.

Components affected

Staffbase Plugin: Forms

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/09/2023 08:42AM

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

MONITORING about 3 years ago - at 03/08/2023 04:28PM

We have fixed the issue and it should be possible to submit forms in the native App again. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING about 3 years ago - at 03/07/2023 04:04PM

For some customers, it is currently not possible to submit forms in the Native app.

Our teams are investigating the issue and working to fix the behavior as soon as possible. We will announce more information soon.

We apologize for the inconvenience. If you have any questions about this issue, please contact our support team at support@staffbase.com.

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