Outage in Staffbase

[App/Intranet] - Unavailability for App & Intranet on the German system

Resolved Major

March 08, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Some customers may experience problems loading/opening the app. Our teams are investigating the behavior and working to fix it as soon as possible. We will inform you, as soon as we have more details on the issue. We apologize for the inconvenience. If you have any questions about this issue, please contact our support team at support@staffbase.com.

Components affected

Staffbase Media API (Germany) Staffbase Mail Services - Germany Staffbase SCIM API - Germany Staffbase Videos in Rich Content - Germany Staffbase Push Notifications Staffbase Core API (Germany) Staffbase Postman - Germany

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/09/2023 08:45AM

The issue is resolved. We apologize for the inconvenience this has caused.
Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING about 1 year ago - at 03/08/2023 09:35AM

We have made adjustments that restore full availability of the App/Intranet. We will continue to monitor and optimise the systems to ensure their stability.
We will provide a final update at a later date.

INVESTIGATING about 1 year ago - at 03/08/2023 08:38AM

Some customers may experience problems loading/opening the app.
Our teams are investigating the behavior and working to fix it as soon as possible. We will inform you, as soon as we have more details on the issue.
We apologize for the inconvenience. If you have any questions about this issue, please contact our support team at support@staffbase.com.

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