Outage in Staffbase

[App/Intranet] - Technical difficulties with the German server

Resolved Minor
February 01, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Our German server is currently experiencing some technical difficulties, resulting in performance issues for some users. This situation may lead to slower loading times for certain apps. Our dedicated team is proactively addressing these challenges to rectify the issues and restore optimal performance across the server. We recognize the potential impact on users, and we sincerely apologize for any inconvenience caused. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
Staffbase Core API (Germany)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/01/2024 02:27PM

The issue is resolved and all services are back to normal. We apologize for any inconvenience and appreciate your patience.

Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING 3 months ago - at 02/01/2024 10:54AM

We are pleased to inform you that our teams have made substantial progress in enhancing the performance of the server. As a result, we anticipate that customers should now be able to use their apps without encountering issues.

We will continue to closely monitor the situation to ensure sustained improvements and will provide you with further updates as soon as possible.

INVESTIGATING 3 months ago - at 02/01/2024 08:52AM

Our German server is currently experiencing some technical difficulties, resulting in performance issues for some users. This situation may lead to slower loading times for certain apps.

Our dedicated team is proactively addressing these challenges to rectify the issues and restore optimal performance across the server. We recognize the potential impact on users, and we sincerely apologize for any inconvenience caused.

If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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