Outage in Stamps.com

USPS Tracking Issue

Resolved Minor
January 17, 2024 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

We are still in in communication with USPS regarding reports of some tracking numbers on the USPS website being displayed as "counterfeit" postage. We are working with the USPS to resolve this issue and ensure that all proper and valid packages are delivered to customers.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/19/2024 10:56PM

On January 12, 2024, the United States Postal Service identified a subset of shipments incorrectly flagged as unpaid. The USPS tracking pages for these shipments displayed a message saying that the packages were identified as fraudulent and could be seized.

The USPS has undertaken efforts to remove this messaging from tracking pages and to release incorrectly flagged packages for delivery. Any incorrect messages remaining on tracking pages will be removed in the coming days.

INVESTIGATING 4 months ago - at 01/17/2024 08:17PM

We are still in in communication with USPS regarding reports of some tracking numbers on the USPS website being displayed as "counterfeit" postage. We are working with the USPS to resolve this issue and ensure that all proper and valid packages are delivered to customers.

Latest Stamps.com outages

Transaction Print History Delays - about 1 month ago
Login Issues - about 2 months ago
Stamps.com printing error - 3 months ago
Issues Printing NetStamps - 3 months ago
USPS Tracking Error - 4 months ago

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