Outage in SugarSync

Intermittent issues with payment method updater and account settings

Resolved Minor
May 03, 2022 - Started almost 2 years ago - Lasted about 21 hours
Official incident page

Need to monitor SugarSync outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SugarSync, and never miss an outage again.
Start Free Trial

Outage Details

Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.
Components affected
SugarSync website
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/04/2022 02:39PM

Our engineers have implemented a fix for the issue affecting the payment method updater and other account settings and are monitoring the situation.

INVESTIGATING almost 2 years ago - at 05/03/2022 06:01PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/03/2022 06:01PM

Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.

The easiest way to monitor SugarSync and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime