Is SugarSync Down? SugarSync status is operational
Stats for SugarSync official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
356 days
Users reports for SugarSync in the last 12 hours
Monitor SugarSync and all third-party official status pages in one place
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including SugarSync.
Stay on top of SugarSync's current and past outages
SugarSync outages in the last 30 days per day
Minor · 12 months ago · lasted 19 days
Our engineers are investigating an issue that may be preventing access to a subset of SugarSync accounts. The issue may prevent those users from logging in and/or resetting their password. We appreciate your patience while they are resolving this.
Minor · about 1 year ago · lasted about 17 hours
Our network engineers have discovered a network issue that may be causing interruption of service for some users. They are working to resolve this as quickly as possible.
Minor · about 1 year ago · lasted about 1 hour
SugarSync systems may be temporarily inaccessible.
Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be temporarily inaccessible. We thank you for your patience while this is resolved.
Maintenance · about 1 year ago · lasted 6 minutes
Network maintenance - Rebooting Network Switch
We are currently rebooting a network switch for maintenance. SugarSync service may be degraded for up to 2 hours. Customers experiencing service issues for greater than 2 hours should reach out to support@sugarsync.com
Minor · over 1 year ago · lasted 3 months
File uploads stuck in SugarSync desktop application
Our engineers are currently investigating an issue where some customers are seeing files that appear to be stuck in the upload queue or say "Waiting to add" in the Folders view. We appreciate your patience as we try to resolve this.
Minor · over 1 year ago · lasted about 21 hours
Intermittent issues with payment method updater and account settings
Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.
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Frequently Asked Questions
- Is SugarSync down right now? What is SugarSync current status?
- SugarSync seems to be up and running. We've updated the status 10 months ago.
- Was SugarSync down today?
- SugarSync is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with SugarSync, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with SugarSync and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor SugarSync outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring SugarSync and get alerts in real-time when SugarSync has outages.
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- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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