Is SugarSync Down?

SugarSync status is operational

 
Need to monitor SugarSync outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SugarSync, and never miss an outage again.

Trusted by hundreds of companies · 14-day free trial · No credit card required

Latest SugarSync Official Outages

We continuously monitor the official SugarSync status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SugarSync outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
175 Days since last incident

Minor Resolved · 6 months ago · lasted 19 days

Some accounts inaccessible

Our engineers are investigating an issue that may be preventing access to a subset of SugarSync accounts. The issue may prevent those users from logging in and/or resetting their password. We appreciate your patience while they are resolving this.

Minor Resolved · 6 months ago · lasted about 17 hours

Interruption in Service

Our network engineers have discovered a network issue that may be causing interruption of service for some users. They are working to resolve this as quickly as possible.

The simplest way to monitor outages in cloud services

Monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected.
Get started free

14 day free trial · No credit card required

Minor Resolved · 7 months ago · lasted about 1 hour

SugarSync systems may be temporarily inaccessible.

Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be temporarily inaccessible. We thank you for your patience while this is resolved.

Maintenance Resolved · 7 months ago · lasted 6 minutes

Network maintenance - Rebooting Network Switch

We are currently rebooting a network switch for maintenance. SugarSync service may be degraded for up to 2 hours. Customers experiencing service issues for greater than 2 hours should reach out to [email protected]

Sign up to see more details and history of SugarSync outages.

Minor Resolved · 10 months ago · lasted 3 months

File uploads stuck in SugarSync desktop application

Our engineers are currently investigating an issue where some customers are seeing files that appear to be stuck in the upload queue or say "Waiting to add" in the Folders view. We appreciate your patience as we try to resolve this.

Minor Resolved · 11 months ago · lasted about 21 hours

Intermittent issues with payment method updater and account settings

Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.

Minor Resolved · about 1 year ago · lasted about 2 months

System emails not being delivered

Our engineers are currently investigating the issue of system emails not being delivered. This affects password resets, shared folder invitations, new user invitations for business accounts, daily summary emails, etc. Billing notices are not affected.

SugarSync problems reported by users

User-reported problems for SugarSync in the last 12 hours. It's a collection of user reports from different sources.

SugarSync Components Status

Check the current status of the components

Need support? Try here

What is SugarSync?

SugarSync is a cloud file sharing, file sync and online backup service that is simple, powerful and easy to use. Unlike Dropbox, SugarSync enables you to back up your existing folder structure. Try it for FREE for 30 days and get started today!

The simplest way to monitor outages in cloud services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2512 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Monitor all your dependencies in a consistent way.

The Old Way
  • Subscribing to status pages one-by-one
  • Limited notification options
  • Can't monitor only the parts that matter
  • Losing time looking for problems elsewhere
  • No access to historical issues and stats
With IsDown
  • Easily subscribe to all status pages
  • Notifications in the tools you already use
  • Monitor only the parts that impacts your business
  • Outages information where it's needed
  • Historical data of outages for all your providers

IsDown is the missing layer in your monitoring stack

Quickly identify external outages that impact your business. We are monitoring more than 2500 services in real time.

Your team on top of problems

IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.

IsDown Dashboard

No more wasting time. Uptime monitoring in real time

Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.

Receive alerts in your preferred channels

Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.

IsDown Integrations

Easily integrate with your current tools and workflows

Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.

Avoid notifications clutter

Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.

Notify By Components

Multiple dashboards, shareable with the world

Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.

Multiple Dashboards

Prepare for scheduled maintenances

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Weekly Digest of the services' outages

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Integrate with tools you already use and love

The data and notifications you need, in the tools you already use.

Who is it for?

DevOps & On-Call Teams

You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.

IT Support Teams

Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.

5 minute setup,
instant value for your team

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your cloud services

    There are 2512 services to choose from and you can start monitoring, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is SugarSync down right now? What is SugarSync current status?
SugarSync seems to be up and running. We've updated the status 4 months ago.
Was SugarSync down today?
SugarSync is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with SugarSync, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with SugarSync and need support?
SugarSync outage? How can I monitor SugarSync?
Why use IsDown instead of SugarSync status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Latest Articles from our Blog

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2000 services available