Check if SugarSync is down, official outages, user-reported issues, and outages map.
SugarSync is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more SugarSync status data.
IsDown has tracked 18 incidents since started monitoring SugarSync status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 06, 2022
05:15 PM CEST
|
Minor
Our engineers are investigating an issue that may be preventing access to a subset of SugarSync a...
|
19 days |
Sep 20, 2022
12:14 AM CEST
|
Minor
Our network engineers have discovered a network issue that may be causing interruption of service...
|
about 17 hours |
Sep 14, 2022
06:13 PM CEST
|
Minor
Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be ...
|
about 1 hour |
Aug 29, 2022
04:18 PM CEST
|
Maintenance
We are currently rebooting a network switch for maintenance. SugarSync service may be degraded fo...
|
6 minutes |
Jun 06, 2022
05:01 PM CEST
|
Minor
Our engineers are currently investigating an issue where some customers are seeing files that app...
|
3 months |
May 03, 2022
08:01 PM CEST
|
Minor
Our engineers are investigating an issue with the website that affects updating payment methods a...
|
about 21 hours |
Feb 01, 2022
06:08 PM CET
|
Minor
Our engineers are currently investigating the issue of system emails not being delivered. This af...
|
about 2 months |
Sep 30, 2021
06:46 PM CEST
|
Minor
Some users are unable to connect to SugarSync or log into the web site. The desktop app may also ...
|
6 months |
Sep 30, 2021
10:13 AM CEST
|
Minor
Some users are unable to connect to SugarSync or log into the web site. We are currently investig...
|
6 months |
Sep 21, 2021
07:28 PM CEST
|
Minor
Some customers may experience trouble logging in to the SugarSync Account Portal.
|
6 months |
No comments yet
Component | Status |
---|---|
SugarSync website | OK |
Desktop app | OK |
iOS and Android apps | OK |
Cloud storage service that synchronizes files across computers and mobile devices, enabling file sharing and data backup.
Monitoring SugarSync since April 2021
Tracking 3 SugarSync services and regions
0 incidents in 2025
SugarSync isn't down. You can check SugarSync status and incident details on the top of the page. IsDown continuously monitors SugarSync official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SugarSync is currently operational. You can check SugarSync status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SugarSync being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SugarSync official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SugarSync last outage was on October 06, 2022 with the title "Some accounts inaccessible"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SugarSync and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SugarSync is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SugarSync's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to SugarSync's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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