Is SugarSync Down? Check current status

Check if SugarSync is down, official outages, user-reported issues, and outages map.

Current SugarSync status

SugarSync is working normally

Updated from SugarSync official status page a few minutes ago

SugarSync not working for you?

SugarSync service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more SugarSync status data.

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SugarSync recent outages and downtime history

IsDown has tracked 18 incidents since started monitoring SugarSync status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 06, 2022
05:15 PM CEST
Minor
Our engineers are investigating an issue that may be preventing access to a subset of SugarSync a...
19 days
Sep 20, 2022
12:14 AM CEST
Minor
Our network engineers have discovered a network issue that may be causing interruption of service...
about 17 hours
Sep 14, 2022
06:13 PM CEST
Minor
Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be ...
about 1 hour
Aug 29, 2022
04:18 PM CEST
Maintenance
We are currently rebooting a network switch for maintenance. SugarSync service may be degraded fo...
6 minutes
Jun 06, 2022
05:01 PM CEST
Minor
Our engineers are currently investigating an issue where some customers are seeing files that app...
3 months
May 03, 2022
08:01 PM CEST
Minor
Our engineers are investigating an issue with the website that affects updating payment methods a...
about 21 hours
Feb 01, 2022
06:08 PM CET
Minor
Our engineers are currently investigating the issue of system emails not being delivered. This af...
about 2 months
Sep 30, 2021
06:46 PM CEST
Minor
Some users are unable to connect to SugarSync or log into the web site. The desktop app may also ...
6 months
Sep 30, 2021
10:13 AM CEST
Minor
Some users are unable to connect to SugarSync or log into the web site. We are currently investig...
6 months
Sep 21, 2021
07:28 PM CEST
Minor
Some customers may experience trouble logging in to the SugarSync Account Portal.
6 months
Sign up to check more outage history

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SugarSync reported issues and comments

No comments yet

SugarSync components or services current status

Component Status
SugarSync website OK
Desktop app OK
iOS and Android apps OK
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Cloud storage service that synchronizes files across computers and mobile devices, enabling file sharing and data backup.

Monitoring SugarSync since April 2021

Tracking 3 SugarSync services and regions

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0 incidents in 2025

Frequently Asked Questions

Is SugarSync down today?

SugarSync isn't down. You can check SugarSync status and incident details on the top of the page. IsDown continuously monitors SugarSync official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SugarSync status?

SugarSync is currently operational. You can check SugarSync status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SugarSync outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SugarSync down today or just slow?

Currently there's no report of SugarSync being slow. Check on the top of the page if there are any reported problems by other users.

How are SugarSync outages detected?

IsDown monitors the SugarSync official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SugarSync having an outage right now?

SugarSync last outage was on October 06, 2022 with the title "Some accounts inaccessible"

How to check if SugarSync is down?

Why use IsDown to monitor SugarSync instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SugarSync and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SugarSync?

IsDown and DownDetector help users determine if SugarSync is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SugarSync's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor SugarSync?

Compared to SugarSync's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only SugarSync's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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