Is SugarSync Down? SugarSync status is operational

IsDown is monitoring SugarSync's official status page in real time.

Stats for SugarSync official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

356 days

Users reports for SugarSync in the last 12 hours

Monitor SugarSync and all third-party official status pages in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including SugarSync.

Stay on top of SugarSync's current and past outages

SugarSync outages in the last 30 days per day

Minor · 12 months ago · lasted 19 days

Some accounts inaccessible

Our engineers are investigating an issue that may be preventing access to a subset of SugarSync accounts. The issue may prevent those users from logging in and/or resetting their password. We appreciate your patience while they are resolving this.

Minor · about 1 year ago · lasted about 17 hours

Interruption in Service

Our network engineers have discovered a network issue that may be causing interruption of service for some users. They are working to resolve this as quickly as possible.

Minor · about 1 year ago · lasted about 1 hour

SugarSync systems may be temporarily inaccessible.

Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be temporarily inaccessible. We thank you for your patience while this is resolved.

Maintenance · about 1 year ago · lasted 6 minutes

Network maintenance - Rebooting Network Switch

We are currently rebooting a network switch for maintenance. SugarSync service may be degraded for up to 2 hours. Customers experiencing service issues for greater than 2 hours should reach out to

Minor · over 1 year ago · lasted 3 months

File uploads stuck in SugarSync desktop application

Our engineers are currently investigating an issue where some customers are seeing files that appear to be stuck in the upload queue or say "Waiting to add" in the Folders view. We appreciate your patience as we try to resolve this.

Minor · over 1 year ago · lasted about 21 hours

Intermittent issues with payment method updater and account settings

Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.

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Frequently Asked Questions

Is SugarSync down right now? What is SugarSync current status?
SugarSync seems to be up and running. We've updated the status 10 months ago.
Was SugarSync down today?
SugarSync is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with SugarSync, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with SugarSync and need support?
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