Is SugarSync Down?
SugarSync status is operational
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Latest SugarSync Official Outages
We continuously monitor the official SugarSync status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SugarSync outages.
Minor Resolved · 6 months ago · lasted 19 days
Our engineers are investigating an issue that may be preventing access to a subset of SugarSync accounts. The issue may prevent those users from logging in and/or resetting their password. We appreciate your patience while they are resolving this.
Minor Resolved · 6 months ago · lasted about 17 hours
Our network engineers have discovered a network issue that may be causing interruption of service for some users. They are working to resolve this as quickly as possible.
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Minor Resolved · 7 months ago · lasted about 1 hour
SugarSync systems may be temporarily inaccessible.
Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be temporarily inaccessible. We thank you for your patience while this is resolved.
Maintenance Resolved · 7 months ago · lasted 6 minutes
Network maintenance - Rebooting Network Switch
We are currently rebooting a network switch for maintenance. SugarSync service may be degraded for up to 2 hours. Customers experiencing service issues for greater than 2 hours should reach out to [email protected]
Minor Resolved · 10 months ago · lasted 3 months
File uploads stuck in SugarSync desktop application
Our engineers are currently investigating an issue where some customers are seeing files that appear to be stuck in the upload queue or say "Waiting to add" in the Folders view. We appreciate your patience as we try to resolve this.
Minor Resolved · 11 months ago · lasted about 21 hours
Intermittent issues with payment method updater and account settings
Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.
Minor Resolved · about 1 year ago · lasted about 2 months
System emails not being delivered
Our engineers are currently investigating the issue of system emails not being delivered. This affects password resets, shared folder invitations, new user invitations for business accounts, daily summary emails, etc. Billing notices are not affected.
SugarSync problems reported by users
User-reported problems for SugarSync in the last 12 hours. It's a collection of user reports from different sources.
SugarSync Components Status
Check the current status of the components
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What is SugarSync?
SugarSync is a cloud file sharing, file sync and online backup service that is simple, powerful and easy to use. Unlike Dropbox, SugarSync enables you to back up your existing folder structure. Try it for FREE for 30 days and get started today!
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Frequently Asked Questions
- Is SugarSync down right now? What is SugarSync current status?
- SugarSync seems to be up and running. We've updated the status 4 months ago.
- Was SugarSync down today?
- SugarSync is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with SugarSync, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with SugarSync and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- SugarSync outage? How can I monitor SugarSync?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring SugarSync and get alerts in real-time when SugarSync has outages.
- Why use IsDown instead of SugarSync status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- Just contact us, and we'll add it ASAP.
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