Outage in SugarSync
Login / Access Degradation
Major
September 08, 2026 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating reports of issues regarding inability to access the service. Users may experience slower response times, temporary failures when attempting to sign in (or reaching the website), and/or the apps being disconnected. Engineers are actively analyzing system metrics to isolate the issue and restore normal performance.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 09/08/2026 09:43PM
Our engineers are still monitoring system performance to ensure everything is operating normally.
MONITORING
about 8 hours ago - at 09/08/2026 03:38PM
Our engineers have put a fix into place and are monitoring the situation.
INVESTIGATING
about 8 hours ago - at 09/08/2026 03:05PM
We are currently investigating reports of issues regarding inability to access the service. Users may experience slower response times, temporary failures when attempting to sign in (or reaching the website), and/or the apps being disconnected. Engineers are actively analyzing system metrics to isolate the issue and restore normal performance.
Latest SugarSync outages
Support limited due to network maintenance - 13 days ago
Login and connectivity issues - 5 months ago
Login and connectivity issues - 5 months ago
Email Message Delays - 5 months ago
Services affected due to Cloudflare outage - 10 months ago
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